SUPPLIERS & RETAILERS

Enhancing your market share and operational efficiency by making the complex simple

At UD Group, we know and understand the complexities of the gas, power and water markets and the difficulties that those complexities present to energy and utility suppliers and retailers.

Our intelligent software solutions allow you to simplify and intuitively manage your business needs, be that to issue or receive a price and/or contract, review a bill or ensure compliance.

We have developed our intelligent software with simplicity at its very core in order to securely automate the entire journey of a new or renewing customer. From searching and comparing prices through to contract acceptance via DocuSign e-signatures or verbal scripting, our solutions remove barriers from new customer acquisition, meaning that your customer service agreements always start off on the right note.
Features and Benefits
  • Follow your customer sales journey with progress status updates
  • Validate meter supply points via live national grid data
  • Automated credit checking
  • Access entire supply market quotations/prices
  • Generate automated quotes and contracts
  • Contract acceptance with DocuSign, or verbal scripting
 
It costs around six times more to find a new customer than it does to retain an existing one. Our developers have created a suite of intelligent software solutions to ensure professional and efficient customer relationship management.
Features and Benefits
  • Set templates for your customer communications
  • Automate and track all customer communications
  • Set reminders to manage all call-backs/actions
  • Itemised reporting
  • Monitor market and customer changes
 
Our solutions empower your customers to serve themselves, making a difference to your bottom line. From searching and comparing prices through to contract acceptance via DocuSign e-signatures or verbal scripting, our intelligent software automates and speeds up the process. Ensure positive user-experiences, and minimum disruption.
Features and Benefits
  • Generate automated quotes and contracts
  • Automated credit checking
  • Automate and track all customer communications
  • Contract acceptance with DocuSign, or verbal scripting
  • Quote to contract completion
  • Manage and monitor energy generation and income
  • Manage and monitor energy consumption and costs against performance
 

UD PLATFORM FEATURES

manage

MANAGE

End-to-end contract generation and customer management

UDPortal256

TRANSACT

End-to-end transaction and self-serve hub

3d39fbc9-f70b-4bb1-af59-aa71b666eb42

INTEGRATE

Seamless integration on existing and legacy systems.

smart

MONITOR

Virtual energy production, performance and consumption tool

integrate

MULTI-CHANNEL

Lead generation and marketing

transact

INSIGHTS

Maximising profitability with real-time pricing, data forecasts and market trends

Broker energy and utility contracts more accurately and efficiently by enabling seamlessly efficient digital and paperless    B2B end-to-end transactions

Analyse energy and financial performance by bringing together energy production and financial performance across multiple sites

Providing innovative solutions for complete energy and utility performance and management

Supporting energy businesses from market entry to a functional operating business, through consultancy and technology solutions